Frequently Asked Questions About Window Shutters
Everything to Know About Made-to-Measure Shutters
What types of shutters do EM Shutters offer?
EM Shutters supplies a wide range of made-to-measure shutters including full height shutters, tier-on-tier shutters, café style, solid panel shutters, and plantation shutters. All styles are custom-fitted and available in various finishes to suit different interiors.
Are the shutters custom-made for each window?
Yes, all shutters are measured and made to order for a perfect fit. Whether it’s a bay window, French door, or uniquely shaped frame, every shutter is built to suit the specific dimensions and style of your home.
What areas do EM Shutters cover?
Shutter installation is available across Oxfordshire, Berkshire, Wiltshire, and Gloucestershire. If unsure whether your location is covered, feel free to request a quote or contact for confirmation.
How much do shutters cost?
Prices vary depending on the size, material, and shutter style chosen. EM Shutters offers competitive rates and a price-beat guarantee — if a written like-for-like quote is provided, it will be matched or beaten.
Are free quotes available?
Yes, all quotes are completely free and carry no obligation. A home visit includes measuring, design advice, and a detailed breakdown of costs.
Is a deposit required?
Yes, a deposit is taken to confirm your order. Credit card payments are accepted for convenience and peace of mind.
Can a quote change after the appointment?
Yes, quotes are based on the exact window recess and surroundings measured during the appointment. If any changes are made to the recess or window area after measuring — such as new plastering, tiling, or frame adjustments — the original quote will no longer be valid. A re-measure and updated quote will be required to ensure the shutters fit perfectly.
How do I book a free home visit?
You can request a quote directly by filling out the contact form. A quick response will be provided to arrange a convenient time..
Can I see samples before choosing?
Yes. During the home visit, shutter samples and colour swatches will be brought along to help you visualise options in your own space.
What materials are the shutters made from?
High-quality materials are used across all shutter ranges, including hardwood, MDF, and composite options. Each material is chosen for its durability, finish, and suitability for specific room conditions (e.g. bathrooms or kitchens).
How long does it take to get shutters installed?
The average lead time is between 6–10 weeks from final measurements to installation. This includes production and delivery. A more accurate timeline is provided during the quoting process.
Is installation included in the price?
Yes, professional installation is included with every order. There are no hidden fees. The price quoted covers everything from measuring and manufacturing to fitting.
Will there be a mess during installation?
No. Installation is clean, efficient, and carefully managed. Protective coverings and tools are used to avoid any mess or damage to your home.
What warranty comes with EM Shutters?
All shutters come with a 5-year warranty. This provides full peace of mind and reflects confidence in the long-term durability of the product.
What happens if there's a fault after installation?
If an issue arises, simply get in touch. Repairs or replacements are handled efficiently under the warranty terms.
How do I clean and maintain my shutters?
Shutters are easy to maintain. A soft cloth or duster is usually enough for regular cleaning. For tougher marks, a lightly damp cloth (no chemicals) can be used. Full care advice is provided after installation.
Get in touch for a free quote.
hello@emshutters.co.uk
01367 306393