Frequently Asked Questions About Window Shutters

Everything to Know About Made-to-Measure Shutters

What types of shutters are available?

EM Shutters provides a wide range of made-to-measure shutters including full height, café style, tier-on-tier, tracked shutters, solid panel shutters and shaped shutters for more unique windows.

What areas are covered?

Installation is available across Oxfordshire, Berkshire, Wiltshire and Gloucestershire.

How much do shutters cost?

Prices vary depending on size, material and style. Competitive rates are offered, along with a price-beat guarantee on like-for-like quotes. For an accurate price, a free home survey is recommended.

Are free quotes available?

Yes. Quotes are completely free and come with no obligation. The home visit includes measuring, reviewing shutter samples and discussing suitable options.

Is a deposit required?

Yes. A deposit is required to confirm the order. Credit card payments are accepted, offering additional convenience and peace of mind.

Can the quote change after the appointment?

Yes. Quotes are based on the exact window recess and surroundings measured during the appointment. If any changes are made afterwards—such as plastering, tiling or frame adjustments—a re-measure may be required and an updated quote provided.

How do I book a free home visit?

A visit can be arranged by completing the contact form. A prompt reply will be sent to schedule a convenient time.

Can samples be seen before choosing?

Yes. During the home visit, shutter samples and colour swatches are provided so the options can be viewed directly within the space.

What materials are the shutters made from?

Shutters are available in a range of high-quality materials including hardwood, MDF and composite options. Each material is selected for durability, appearance and suitability for specific room conditions such as bathrooms or kitchens.

How long does it take to get shutters installed?

Typical lead time ranges from 4–10 weeks from final measurements to installation. This includes manufacturing and delivery. A more accurate timeframe is provided during the quoting stage.

Is installation included in the price?

Yes. Professional installation is included. There are no hidden fees—measuring, manufacturing and fitting are all covered in the quoted price.

Will there be a mess during installation?

No. The installation process is clean, efficient and carefully managed. Protective coverings and the correct tools are used to avoid mess or damage to the home.

What warranty applies?

All shutters come with a 5-year warranty, offering long-term peace of mind and confidence in the durability of the product. Warranty claims, repairs or replacements are handled efficiently should they be required.

How should shutters be cleaned and maintained?

Shutters are low-maintenance. A soft cloth or duster is usually enough for everyday cleaning. For marks, a lightly damp cloth can be used—without chemical cleaners. Full care advice is provided after installation.

About EM Shutters

EM Shutters specialises in made-to-measure window shutters that enhance style, privacy and value in any home. Serving Oxfordshire, Berkshire, Wiltshire and Gloucestershire, the entire process—from initial enquiry to final installation—is carried out with care and precision. With honest pricing, high-quality craftsmanship and a 5-year warranty, every shutter is built for lasting performance.